As this year’s holiday season kicks off, the ‘roll or fold when packing’ debate continues. However, it isn’t just tourists that need to consider the best way to pack. It is also important for anyone running an e-commerce clothing business. So, let’s add our thoughts...
Looking to grow your e-commerce business? This insight could help. Every year, Mondi surveys thousands of online shoppers to gather insight into changing attitudes and behaviours. One area of focus is e-commerce packaging. As we work with many online retail brands, we’re keen to discover...
We’re just a few weeks away from Black Friday, a day where customers are on the hunt for a great deal. This provides a great opportunity for small e-commerce businesses to reward loyal customers or attract new buyers. So what are our tips on preparing...
Retail is shifting online and yet many retailers still approach product packaging with a traditional retail mindset. Why do brands need to think differently when it comes to e-commerce postal boxes? The Purpose of Retail Packaging Let’s start with retail packaging, which is all about shelf appeal....
By law, every e-commerce customer has the right to return goods and receive a refund within 14 days. The option of ‘free returns’ is also a factor that influences purchasing decisions, so many online shops offer this service. These processes protect the consumer but have...
The countdown to Christmas offers an annual peak in sales, so retailers start preparations in the spring. We deal with enquiries for Christmas gift packaging throughout the year, but even we were surprised to hear that the John Lewis online Christmas shop has gone live...
Customer experience has been identified as a primary differentiator, but as more of us chose to shop online, how can brands build connections with their customers? Packaging is the one element that is consistent with all e-commerce deliveries, so packaging design has to play a...
The busiest sales period of the year is fast approaching. As a growing e-commerce business, you have prepared your product lines, sorted your stock and prepared a winning marketing campaign. The orders are coming in. Isn’t it a wonderful feeling when customers fill an online shopping...