Same Day Delivery
There was a time when catalogue shopping was all the rage. The customer browsed huge, bulky mail order catalogues for the latest fashions and homeware. Once dream products were found and page numbers recorded, the detailed order form was completed by hand. When posted, it was commonplace to expect your delivery in 21-28 days.
Mobile ecommerce makes this sound like a process from the Stone Age. With product search filters, ‘Add to Shopping Cart’ buttons, online payment processing and automated emails, it takes minutes to process your order and get a confirmation. Standard delivery is typically 3 days, but Forrester Research suggests that 30% of online customers are happy to pay more for same day delivery.
In short, to provide a good customer experience, any ecommerce store needs to invest in means of providing instant satisfaction.
Ecommerce Packaging and Logistics
In response to this desire for a quick turnaround, many ecommerce companies are investing in smaller, localised delivery centres and automated systems. As orders come in, it is important that stock and packing materials are at hand, to simplify collation and despatch. Success is in part due to a reliable partnership with an ecommerce packaging supplier.
At Aylesbury Box Company, we have built a strong and trusted relationship with many ecommerce companies. Every customer has a dedicated Account Manager and our team make it their business to understand your business and its specific requirements.
From recommending suitable ecommerce packaging solutions, to undertaking warehouse stock audits, our team help to ensure that are customers always have a ready supply of suitable ecommerce boxes. In addition to designing and manufacturing ecommerce boxes, we can also hold stock for customers until delivery is convenient.
We know how to achieve design ideas in cost effective ways, so your packaging can look good without breaking the budget. We understand the importance of assembly line efficiency and advise on cardboard inserts that speed up the packaging process, as well as enhancing the presentation of goods.
We recognise the need for lightweight ecommerce packaging solutions that keep delivery costs down. We can recommend simple measures that make handling easier or offer better protection of goods in transit. In short, our packaging expertise can really pay dividends.
As UK shoppers continue to embrace online and particularly mobile retail, it will only become more important to offer a responsive service. The customer can fill their shopping cart at any time of the night or day and they don’t want to wait long for the delivery. Planning, preparation and reliable suppliers make it possible to provide a positive customer experience.